Privacy policy
Privacy Policy
Last updated: November 2026
This Privacy Policy describes how LoveCigs Studio ("we", "us", "our") collects, uses and shares your personal information when you visit or make a purchase from our website.
Information We Collect
- Information you provide: name, email, shipping and billing address, phone number and order details.
- Payment information: payment confirmation details; we do not store full bank or card numbers.
- Automatically collected information: IP address, browser type, device information, pages viewed and cookies.
How We Use Your Information
- To process and deliver orders and confirm payments
- To communicate with you about orders and support requests
- To improve our website and prevent fraud
- To send marketing emails, only if you opt in (you may unsubscribe at any time)
Legal Bases (GDPR)
Where applicable, we process personal data to perform a contract with you, to comply with legal obligations, based on our legitimate interests, or with your consent.
Sharing Your Information
We share information only with service providers needed to run our store (such as hosting, payment, shipping carriers and email services), or when required by law. We do not sell your personal information.
Cookies
We use cookies to keep your cart working, remember preferences and understand site usage. You can disable cookies in your browser settings.
Your Rights
GDPR: If you are in the EEA or UK, you have the right to access, correct, delete, restrict or port your data and to object to processing.
CCPA/CPRA: California residents have the right to know what personal information we collect, to request deletion or correction, and to opt out of the sale or sharing of personal information. We do not sell personal information, and we will not discriminate against you for exercising your rights.
To exercise any right, email support@lovecigs.com.
Data Retention
We keep order information as long as needed for accounting, tax and legal purposes, then delete or anonymize it.
Children
Our website is intended for adults. We do not knowingly collect information from anyone under 18.
Changes
We may update this policy from time to time. Changes are posted on this page with a new "Last updated" date.
Contact
LoveCigs Studio, support@lovecigs.com, [ADDRESS]